FAQ - About MYCES™ Shipping Policy
About MYCES™ Shipping Policy
How long does it take for MYCES™ to ship an order?
Orders are processed and shipped within 2-5 business days. Tracking details will be sent via email once the order is dispatched.
Can MYCES™ guarantee delivery timeframes?
Delivery timeframes are estimated and depend on courier conditions. They are not guaranteed due to factors like weather, emergencies, or courier delays.
What should I do if my order is not delivered?
Contact MYCES™ within 5 days of the delivery date for assistance. Compensation beyond this period cannot be assured.
Can I make changes to my shipping information after confirming the order?
No, changes to shipping details cannot be made after order confirmation.
Does MYCES™ ship to P.O. boxes, military addresses, or hotels?
No, MYCES™ cannot deliver to P.O. boxes, military addresses (APO/FPO), hotel addresses, or no-delivery zones.
Who is responsible for delivery issues once the parcel is shipped?
After leaving the MYCES™ warehouse, responsibility lies with the logistics partner. Customers should address delivery issues to the courier using the tracking information provided.
How reliable are MYCES™ logistics partners?
Our logistics partners maintain a 98.99% success rate in deliveries.
What should I do if I face delivery issues?
Use the tracking information to contact the courier directly. If further assistance is needed, contact MYCES™ Customer Support at support@myces.store.